Introduction

We value your trust and are dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you access or use our Crypto On/Off Platform services. By using our platform, you acknowledge and agree to the practices described in this policy.

Information We Collect

When you register or use our platform, we collect certain personal and business details such as your name, email address, phone number, billing and wallet information, business credentials, transaction history, and account activity. We also gather technical data including IP addresses, device identifiers, browser types, and cookies. Any communication or interaction with our customer support team may also be recorded for quality and security purposes.

How We Use Your Information

We use your information to deliver and manage our Crypto On/Off services, verify your identity, secure your account, process crypto and fiat transactions, and manage billing. Additionally, we use it to improve platform performance, prevent fraud, enhance user experience, and communicate important service updates.

Sharing of Data

We do not sell or rent your personal data to third parties. However, we may share information with trusted partners such as payment gateways, blockchain analytics providers, liquidity partners, hosting services, and fraud detection or compliance vendors.

Data Retention

We retain your data only as long as necessary to provide our services, fulfill legal and regulatory obligations (including anti-money laundering and KYC requirements), or resolve disputes. Once the retention period expires, your information will be securely deleted or anonymized.

Security Measures

We implement advanced security controls such as encryption, multi-factor authentication, access restrictions, and continuous monitoring to safeguard your information. While we employ industry-standard protections, no system is completely invulnerable. You are responsible for maintaining the confidentiality of your login credentials.

Cookies & Tracking

Our website and app use cookies and similar technologies to maintain sessions, personalize experiences, and analyze usage patterns. You may disable cookies in your browser settings, but doing so may affect certain platform features.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, as well as to opt out of marketing communications. To exercise these rights, please contact us through the channels provided below.

Children’s Privacy

Our platform is intended for users aged 18 and above. We do not knowingly collect or store data from minors. If we become aware that we have received data from a child, we will promptly delete it.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in laws, technology, or our business practices. Updated versions will be posted on this page, and continued use of our services after such updates constitutes acceptance of the revised policy.